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+ I gladly accept returns and exchanges! Contact me within 7 days of delivery and the item(s) must be returned within 14 days.

+ All of the fur poms used in my designs are imitation/faux fur. If your pom is slightly misshapen or flat due to shipping, gently use a blow dryer to re-fluff.

+ If your knitwear needs more than just a spot-clean: remove the fur pom and hand wash your knitwear in cold water. Never wring and never use warm/hot water! Instead, gently squeeze out as much of the excess water as possible, reshape, lay flat and allow to air dry.

+ I highly recommend using a fabric shaver on our knitwear items 1-2 times a year to keep them looking new.

+ Each and every piece in my shop is completely handmade by myself: no knitting machines of any kind are used at any point of the process and I never "our source" my knitting to other knitters: every stitch you see is made by my own two hands! Which is cool because it means that each stitch is made intentionally and truly hand-crafted! But it also means that, unlike Amazon, I don't carry a massive inventory. But fear not! I always have a knitting needle in my hands and am constantly creating so check back often for NEW styles and NEW colors of your favorites!

+ Shops like mine live or die based on returning customers, social media, and most of all, word-of-mouth reviews amongst besties! If you could keep this in mind and drop my shop name when you are out and about being your fabulous self and showing off your newest piece of handcrafted knitwear, that would be so AMAZING of you! Xoxo